Tag: bugs

2025-08-20

Duplicate bug reports and how to handle them

Duplicate bug reports waste time for everyone involved. You can reduce them by understanding the complicated dynamics.

Categories Posts

2025-05-14

Adding pre-report bug discussion

The Ghostty project requires bug reports to start as discussion threads. If they’re actionable, a maintainer converts the thread to an issue.

Categories Posts

2024-03-13

Bug fixes only matter if they get to the user

Any bug that blocks a release from getting to users is worthy of an immediate fix release. This is true even if the bug is minor by itself.

Categories Posts

2024-02-14

Keep your bug tracker unified

When your bug tracking is scattered across different platforms, you make it harder for your users to file reports.

Categories Posts

2023-12-13

Focus release criteria on user-visible behavior

Focusing on user-visible behavior allows you distinguish between what you should fix and what you must fix.

Categories Posts

2023-10-11

Handling bug reports for upstream projects

When a user files a report for a bug that’s actually in an upstream project, how should you handle it?

Categories Posts

2023-05-17

Are bug reporters contributors?

Whether they’re made by a contributor or not, bug reports are valuable contributions to your project. Treat them that way.

Categories Posts

2023-05-10

Keeping your bug tracker simple

Don’t try to make the perfect system from the beginning. Start with the basics. Solve problems after they become problems.

Categories Posts

2023-05-03

Do release-blocking bugs have to be new?

If a bug existed in previous releases, should it block the upcoming release? There’s a case for “yes” and a case for “no”.

Categories Posts

2022-11-25

Your bug tracker and you (OLF Conference)

At the OLF Conference, I’ll delivered “Your bug tracker and you” and held a book signing for “Program Management for Open Source Projects.”

Categories Talks