communication Archives - Duck Alignment Academy

Release announcements must be a part of your process

Release announcements give you a chance to create buzz around your project that can help attract new users and contributors.

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Well-understood and consistent moderation practices go a long way toward reducing hard feelings in your community.

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The problem is rarely that the important information isn’t communicated. The problem is usually that people can’t find it.

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Some contributions aren’t a make-or-break moment, they’re a way to reduce the friction for contributors and make processes run smoother.

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Making someone feel heard doesn’t mean doing whatever they want; it means they feel like you’ve made a good faith effort to understand them.

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As your project grows, the community has to decide whether or not to maintain unified channels or separate them. How do you decide?

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