Tag: community

2023-08-16

Don’t launch a communication tool without a moderation plan

Well-understood and consistent moderation practices go a long way toward reducing hard feelings in your community.

Categories Posts

2023-08-02

Be careful how you treat AI-looking posts

When you prohibit anything that you think is AI-generated, you can end up creating an unwelcoming environment.

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2023-06-07

How a company should stop participating in an open source project

When participation in a community no longer meets business goals, it’s common to leave. The key is to have a graceful withdrawal strategy.

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2023-05-31

MVP applies to teams, too

It’s hard to contain your enthusiasm when starting something new, but you have to pace yourself. Otherwise, the enthusiasm goes nowhere.

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2023-05-17

Are bug reporters contributors?

Whether they’re made by a contributor or not, bug reports are valuable contributions to your project. Treat them that way.

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2023-05-05

To grow an open source project, give up control

If the project structure shares leadership outside the company, it becomes more appealing to people outside the company.

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2023-04-26

Little ways program managers add value

Some contributions aren’t a make-or-break moment, they’re a way to reduce the friction for contributors and make processes run smoother.

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2023-01-25

Perception matters — make people feel heard

Making someone feel heard doesn’t mean doing whatever they want; it means they feel like you’ve made a good faith effort to understand them.

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2022-12-14

The flywheel theory of community engagement

The Flywheel Theory says that the long term sustainability of a community project depends on having someone who can keep the momentum going.

Categories Talks

2022-11-23

Developer and user communication channels

As your project grows, the community has to decide whether or not to maintain unified channels or separate them. How do you decide?

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