Category: Resources

If you’re not clear about who is supposed to act, people will assume that it’s not them. Be clear so everyone knows what to expect.

Your prose is not code; it will not fail because you forgot a semicolon. Prefer being understood to strict adherence to grammatical rules.

Acronyms can be confusing when they’re unfamiliar to your reader. Err on the side of explaining, even if you don’t think you need to.

Put the important part at the beginning of your post or email. Don’t assume people will read the whole thing.