Tag: bug tracking

2024-03-13

Bug fixes only matter if they get to the user

Any bug that blocks a release from getting to users is worthy of an immediate fix release. This is true even if the bug is minor by itself.

Categories Posts

2024-02-14

Keep your bug tracker unified

When your bug tracking is scattered across different platforms, you make it harder for your users to file reports.

Categories Posts

2023-10-25

Managing issue tracker labels

Labels are arbitrary tags that either apply to an issue or not. But how you use them in your project can get very complicated.

Categories Posts

2023-10-11

Handling bug reports for upstream projects

When a user files a report for a bug that’s actually in an upstream project, how should you handle it?

Categories Posts

2023-05-17

Are bug reporters contributors?

Whether they’re made by a contributor or not, bug reports are valuable contributions to your project. Treat them that way.

Categories Posts

2023-05-10

Keeping your bug tracker simple

Don’t try to make the perfect system from the beginning. Start with the basics. Solve problems after they become problems.

Categories Posts

2022-11-25

Your bug tracker and you (OLF Conference)

At the OLF Conference, I’ll delivered “Your bug tracker and you” and held a book signing for “Program Management for Open Source Projects.”

Categories Talks

2022-07-28

Exploring our bugs, part 2! (Nest With Fedora)

At Nest With Fedora, I took an updated look at stats from years of Fedora Linux bug reports. Abstract: This talk picks up where last year’s “Exploring our bugs” talk left off. It updates stats to include F33 and F34 bugs. But it also adds new dimensions to talk about process changes: how have our blocker and freeze exception bugs...

Categories Talks

2022-07-21

Your bug tracker and you (SCaLE)

At SCaLE 19x, I presented “Your bug tracker and you.” This is an extended version of my SeaGL 2021 talk. For SeaGL, I said “I got it completely written and then realized that I had focused on entirely the wrong aspects and had to rewrite it.” Since my time slot at SCaLE is twice as long, you’ll get the parts...

Categories Talks

2021-11-06

Your bug tracker and you (SeaGL)

At SeaGL2021, I presented my talk on bug tracking for the first time. One fun fact about this talk: I got it completely written and then realized that I had focused on entirely the wrong aspects and had to rewrite it. I’m pleased with how it turned out, though. I plan on proposing it for future conferences. Slides Abstract: Your...

Categories Talks