Tag: bug tracking

2026-01-21

Use your labels

A label that you don’t use complicates the experience. A label that you’re not consistent in using will lead to unreliable analysis data.

Categories Posts

2025-11-19

curl’s zero issues

The curl project briefly achieved zero open issues. If you want that for your project, there are a few simple things to do.

Categories Posts

2025-08-20

Duplicate bug reports and how to handle them

Duplicate bug reports waste time for everyone involved. You can reduce them by understanding the complicated dynamics.

Categories Posts

2024-03-13

Bug fixes only matter if they get to the user

Any bug that blocks a release from getting to users is worthy of an immediate fix release. This is true even if the bug is minor by itself.

Categories Posts

2024-02-14

Keep your bug tracker unified

When your bug tracking is scattered across different platforms, you make it harder for your users to file reports.

Categories Posts

2023-10-25

Managing issue tracker labels

Labels are arbitrary tags that either apply to an issue or not. But how you use them in your project can get very complicated.

Categories Posts

2023-10-11

Handling bug reports for upstream projects

When a user files a report for a bug that’s actually in an upstream project, how should you handle it?

Categories Posts

2023-05-17

Are bug reporters contributors?

Whether they’re made by a contributor or not, bug reports are valuable contributions to your project. Treat them that way.

Categories Posts

2023-05-10

Keeping your bug tracker simple

Don’t try to make the perfect system from the beginning. Start with the basics. Solve problems after they become problems.

Categories Posts

2022-11-25

Your bug tracker and you (OLF Conference)

At the OLF Conference, I’ll delivered “Your bug tracker and you” and held a book signing for “Program Management for Open Source Projects.”

Categories Talks