Your bug tracker and you (OLF Conference)

Insects preserved in plastic cases with the text "your bug tracker and you"

At the OLF Conference, I delivered “Your bug tracker and you” and held a book signing for Program Management for Open Source Projects.

Abstract: Your project uses a bug tracker to track bugs, but are you learning from it? This talk covers how to configure your bug tracker to capture the right information. Attendees will learn how to triage and prioritize bugs. They will learn about processes for closing bugs, and how different closure types require different processes. The talk wraps up with a discussion of bug analysis—how to filter data, what questions to ask, and what questions to not ask, using analysis of Fedora Linux bugs as an example.

Date: 3 December 2022

Location: Columbus, OH



Ben works on open source strategy at Docker and was previously the Fedora Program Manager. He is the author of Program Management for Open Source Projects. Ben is an Open Organization Ambassador and frequent conference speaker. His personal website is Funnel Fiasco.


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