2026-02-11 What does it mean to be welcoming? The whole point of adding community members is to change the community in some beneficial way. Being welcoming takes active, ongoing effort. Categories Posts
2025-09-17 Planning ahead is the most important part of code of conduct enforcement A pre-defined code of conduct enforcement process doesn’t make the work easy, but it reduces the strain and increases fairness. Categories Posts
2025-08-13 Who should enforce the code of conduct? There are valid reasons to involve outside experts in code of conduct enforcement, but it’s ultimately a leadership responsibility. Categories Posts
2025-07-02 Using AI moderation tools Use AI moderation tools to help human moderators, not to act on their own. Don’t take the humanity out of your community management. Categories Posts
2025-03-05 Rules and policies are necessary to define good behavior Think of it this way: having rules and policies for behavior in your community is like documenting the community’s API. Categories Posts