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Duck Alignment Academy

Program management for open source projects

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2023-02-22

What you’re measuring is different from how you measure it

Start with understanding the “why?” behind what you’re trying to measure. Then figure out the measurements, knowing they’ll be imperfect.

Categories Posts
2023-02-15

It’s better to be clear than correct

Your prose is not code; it will not fail because you forgot a semicolon. Prefer being understood to strict adherence to grammatical rules.

Categories Resources
2023-02-08

Write standard operating procedures

When you document how to execute a process, that ensures you’ll do it right the next time. This helps your future self and your successors.

Categories Posts
2023-02-01

AIANYF: Acronyms & Initialisms Are Not Your Friends

Acronyms can be confusing when they’re unfamiliar to your reader. Err on the side of explaining, even if you don’t think you need to.

Categories Resources
2023-01-25

Perception matters — make people feel heard

Making someone feel heard doesn’t mean doing whatever they want; it means they feel like you’ve made a good faith effort to understand them.

Categories Posts
2023-01-18

Stop writing like an engineer

Put the important part at the beginning of your post or email. Don’t assume people will read the whole thing.

Categories Resources
2023-01-12

Why does this meeting exist?

If you can’t come up with a sentence or two that says why you scheduled the meeting, you should consider what that implies.

Categories Posts
2023-01-04

How open source projects collaborate

The idea of helping your competitors might be hard to accept, but when we work together, we all do better.

Categories Posts
2022-12-14

The flywheel theory of community engagement

The Flywheel Theory says that the long term sustainability of a community project depends on having someone who can keep the momentum going.

Categories Talks
2022-12-07

Manage your project deadlines

Deadlines are easy to set and hard to meet. So how do you set deadlines that aren’t hard to meet? It’s not hard!

Categories Posts

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About This Site

Learn how to get your ducks in a row, your cats herded, or any other animal metaphor you can think of.

2025 trends

Hand-drawn graphs on a sheet of white paper sitting on a desk.
Read my 2025 open source trends predictions.

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Cover of the book Program Management for Open Source Projects

Ebooks available from The Pragmatic Bookshelf. Print available from Bookshop and Amazon.

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Upcoming talks

Want to book me for your project or company? See the Speaking page for details.

Latest posts

  • Who should enforce the code of conduct?2025-08-13
  • It’s okay to stop doing things2025-07-30
  • You can only expect the help you ask for2025-07-23
  • Using AI moderation tools2025-07-02

Except where noted, all content © Ben Cotton and provided under the CC BY-SA 4.0 license except where noted. Logo design by alexlexi.

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