2023-02-08 Write standard operating procedures When you document how to execute a process, that ensures you’ll do it right the next time. This helps your future self and your successors. Categories Posts
2023-02-01 AIANYF: Acronyms & Initialisms Are Not Your Friends Acronyms can be confusing when they’re unfamiliar to your reader. Err on the side of explaining, even if you don’t think you need to. Categories Resources
2023-01-25 Perception matters — make people feel heard Making someone feel heard doesn’t mean doing whatever they want; it means they feel like you’ve made a good faith effort to understand them. Categories Posts
2023-01-18 Stop writing like an engineer Put the important part at the beginning of your post or email. Don’t assume people will read the whole thing. Categories Resources
2023-01-12 Why does this meeting exist? If you can’t come up with a sentence or two that says why you scheduled the meeting, you should consider what that implies. Categories Posts
2023-01-04 How open source projects collaborate The idea of helping your competitors might be hard to accept, but when we work together, we all do better. Categories Posts
2022-12-14 The flywheel theory of community engagement The Flywheel Theory says that the long term sustainability of a community project depends on having someone who can keep the momentum going. Categories Talks
2022-12-07 Manage your project deadlines Deadlines are easy to set and hard to meet. So how do you set deadlines that aren’t hard to meet? It’s not hard! Categories Posts
2022-11-30 Should you require a criterion when nominating a release-blocking bug? The people discovering — and thus nominating — blocker candidates may not be intimately familiar with your project’s processes. Categories Posts
2022-11-25 Your bug tracker and you (OLF Conference) At the OLF Conference, I’ll delivered “Your bug tracker and you” and held a book signing for “Program Management for Open Source Projects.” Categories Talks
